Refund Policy
Last updated · July 17, 2026
This policy explains your consumer rights and the conditions under which refunds are handled.
The services provided by this Platform are "digital content not supplied on a tangible medium, or online services completed upon supply." In accordance with Article 19, Paragraph 2 of the Consumer Protection Act, and with your consent at the time of purchase, the seven-day right of return without cause does not apply — no refund is available once payment is made or use has begun.
1. Consumer rights
After subscribing, you gain access to the features and usage quota of your chosen plan.
2. System errors
If a technical fault causes a duplicate charge or your quota is not issued correctly, contact customer service within 7 days of the charge. After verification, we will process a refund or reissue your quota.